Last Updated on 23/01/2019
Corestar Media PLC ('we', 'us' or 'our') is committed to protecting and respecting your privacy.
This policy sets out the basis on which we will process personal data about or relating to you (“your personal data”) that we collect or that you provide to us when we contact you or when you visit our website.
It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing your personal data so that you are fully aware of how and why we are using your personal data. This privacy policy supplements the other policies and notices and is not intended to override them.
For the purposes of the Data Protection Act 2018 and the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) and all successor legislation to the Data Protection Act 2018 and the GDPR (the “Data Protection Legislation”), the data controller is Corestar Media PLC (company no. 10759435) with registered offices at 80 Cheapside, London, EC2V 6EE.
Personal data, or personal information, means any information about an individual from which that person can be identified. Personal data does not include data where the identity has been removed (known as 'anonymous data').
We may collect, use, store and transfer the following data about you:
This is information about you that you give us by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you apply for our services, subscribe to our services or publications, request marketing to be sent to you, enter a competition, promotion or survey, when you report a problem with our site, and when you give us feedback. The information you give us may include your name, address, e-mail address and phone number (including landline and/or mobile numbers).
You are under no obligation to provide any such data. However, if you choose to withhold requested information, you may not be able to access all of the contents and services available on our website and/or we may not be able to answer your queries or provide you with our services.
With regard to each of your visits to our site we may automatically collect the following information:
Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages you viewed or searched for, response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
We may receive personal data about you from various third parties including, for example, marketing companies or other business partners, sub-contractors in technical services, advertising networks, analytics providers and search information providers.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data for the purposes of our legitimate interests as follows:
to carry out our obligations arising from any contracts entered into between you and us or to take steps at your request before entering into any contracts;
to comply with any legal obligations to which we are subject; or
where it is necessary for our or a third party’s legitimate interests except where such interests are overridden by your interests or fundamental rights and freedoms.
We do not rely on consent as a legal basis for processing your personal data, except for the purposes of sending you marketing material by email (please see paragraph below entitled “Marketing”).
We will never send third-party direct marketing communications to you via email.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
View a larger version of table
We may combine this data with personal information you give to us and personal information we collect that relates to you. We may use this personal information and the combined data for the purposes set out above (depending on the type of data we receive).
You have the right to object to this processing if you wish, and if you wish to do so, please send an email to or write to us using the contact details set out at the end of this policy. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We will only send you marketing communications electronically (including newsletters) if you consent, or (where this allowed), you have been given an opportunity to opt-out.
You can ask us to stop sending you marketing messages at any time by checking certain boxes on the marketing emails we send to you or by contacting us using the contact details set out at the end of this policy.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to be given an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us (see end of policy). If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent in compliance with the above rules and that we will do so only where this is required or permitted by law.
We may have to share your personal data with the third parties set out below, or any other third parties notified to you, for the purposes set out in paragraph 3 above:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Some of our company directors and third parties that we engage to help us run our business are based outside the European Economic Area (“EEA”) and their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
Where we use providers based in the US and where appropriate, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
However, please remember that the transmission of information via the internet is never completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our site; any transmission is at your own risk.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as is necessary to carry out the purpose for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
Under the Data Protection Legislation you may be entitled to the following rights:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
You can exercise any of the above rights at any time by contacting us at Corestar Media PLC, Claremont House, 70-72 Alma Road, Windsor, SL4 3EZ or by email to accounts@corestarmedia.com.
Our site may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us by contacting us at Corestar Media PLC, Claremont House, 70-72 Alma Road, Windsor, SL4 3EZ or by email to accounts@corestarmedia.com.
Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Our cookie policy is available at corestarmedia.com/cookies.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Corestar Media PLC, Claremont House, 70-72 Alma Road, Windsor, SL4 3EZ or emailed to accounts@corestarmedia.com.
If you have any complaints relating to our privacy policy or our use of your personal data, please contact us at Corestar Media PLC, Claremont House, 70-72 Alma Road, Windsor, SL4 3EZ or by email to accounts@corestarmedia.com. You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. Further information can be found at www.ico.org.uk.
